Privacy Policy for Rang Rachna

At Rang Rachna, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us online or in-store.

1. Information We Collect

We may collect the following types of personal information:

\t•\tPersonal Details: Name, address, phone number, email address, date of birth, and payment information.

\t•\tOrder Information: Details about the products or services you purchase.

\t•\tAppointment Information: Fitting schedules, consultation details, and any preferences shared.

\t•\tCommunication Data: Feedback, inquiries, and email correspondence.

\t

2. How We Use Your Information

We use your information for the following purposes:

\t•\tTo process orders and deliver products or services.

\t•\tTo manage appointments, fittings, and consultations.

\t•\tTo provide customer service and support.

\t•\tTo send updates about your orders, appointments, or promotional offers (with your consent).

\t•\tTo improve our services and website functionality.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

\t•\tService Providers: Third-party vendors involved in payment processing, delivery, or tailoring services.

\t•\tLegal Authorities: If required by law or to protect our legal rights.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. This includes secure payment systems and encrypted storage for sensitive information.

5. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights

Depending on your location, you may have the following rights:

\t•\tAccess your personal information.

\t•\tRequest corrections or updates to your data.

\t•\tRequest deletion of your data (subject to legal obligations).

\t•\tOpt-out of marketing communications.

To exercise your rights, contact us at rangrachna.queries@gmail.com

7. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Rang Rachna

12, MBD Market, Jalandhar

91-181-507-6655

rangrachna.queries@gmail.com

Terms and Conditions for Rang Rachna

1. General

\t•\tBy purchasing or placing an order with Rang Rachna, you agree to comply with these terms and conditions.

\t•\tThese terms apply to all products and services offered by Rang Rachna.

2. Appointments

\t•\tAppointments are required for bridal consultations and fittings.

\t•\tLate arrivals of more than 15 minutes may result in rescheduling.

\t

3. Orders and Payments

\t•\tA non-refundable deposit of 50% is required to place any orders for bridal gowns, accessories, or services.

\t•\tFull payment is required before delivery or pickup of the product.

\t•\tAccepted payment methods include [list methods, e.g., cash, credit cards,UPI etc.].

4. Alterations

\t•\tAlteration services are available but are charged separately.

\t•\tAlterations are only guaranteed if performed by Rang Rachna.

5. Delivery and Timelines

\t•\tEstimated delivery times for orders are provided but are subject to delays outside of our control (e.g., supplier issues, shipping delays).

\t•\tCustomers are responsible for checking and approving items upon pickup or delivery.

6. Refunds and Exchanges

\t•\tDue to the custom nature of bridal wear, all sales are final, and no refunds or exchanges are permitted.

\t•\tExceptions apply only in cases of manufacturing defects, which must be reported within 7 days of receipt.

7. Cancellations

\t•\tOrders canceled after placement will forfeit the deposit.

\t•\tAny additional costs incurred up to the cancellation date must be covered by the customer.

8. Liability

\t•\tRang Rachna is not responsible for damages caused by third-party services (e.g., external tailoring, dry cleaning).

\t•\tCustomers are advised to inspect all items before leaving the store.

9. Privacy

\t•\tAll personal information collected during the purchase process will be handled in accordance with our Privacy Policy.

10. Governing Law

\t•\tThese terms and conditions are governed by the laws of JALANDHAR JURISDICTION