Thank you for using TourTripX (“we,” “our,” or “us”), a travel website that provides information, booking services, and other related travel services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website. By accessing or using TourTripX , you acknowledge and accept the practices and policies described in this Privacy Policy.
Personal Information: When you visit TourTripX , create an account, or make a booking, we may collect personal information such as your name, email address, phone number, mailing address, payment details, and other relevant information necessary to provide our services.
Usage Information: We collect information about your interactions with our website, such as the pages visited, the links clicked, the searches conducted, and other actions taken on the site. This information helps us analyze user behavior and improve our services.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information about your browsing behavior and preferences. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Sources: We may obtain information about you from third-party sources, such as our business partners, service providers, and publicly available sources. We ensure that any third parties providing us with personal information have obtained the necessary consent for disclosure.
Providing Services: We use your personal information to facilitate and process your bookings, communicate with you about your reservations, and provide customer support.
Personalization: We may use your information to personalize your experience on our website, recommend relevant travel options, and display tailored advertisements.
Marketing: With your consent, we may use your information to send you promotional emails, newsletters, and other marketing communications. You can opt out of these communications at any time by following the instructions provided in the emails or contacting us directly.
Analytics and Improvements: We analyze usage patterns and behavior to improve our website, services, and user experience. This includes troubleshooting technical issues, conducting research, and generating statistical data.
Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, such as fraud prevention, investigations, and resolving disputes.
Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support, and IT infrastructure providers. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.
Business Partners: We may share information with our business partners to provide you with relevant offers, promotions, or joint marketing initiatives. We ensure that our partners handle your information in accordance with applicable privacy laws.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms of service, protect our rights, property, or safety, or that of others.
Aggregate and Anonymous Information: We may share aggregate or anonymized information that does not personally identify you for various purposes, including research, analytics, and marketing.
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Account Settings: You can review and update your account information through your account settings on TourTripX .
Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.
Do Not Track: Our website does not respond to Do Not Track signals. However, you can adjust your browser settings to disable tracking technologies.
TourTripX is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels. Please review this policy regularly to stay informed about our data practices.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@tourtripx.com . We will respond to your inquiries as soon as reasonably possible.
Thank you for trusting TourTripX with your personal information.
Payment Terms: To confirm your booking, an advance payment of 30% of the total trip amount is required. The remaining 70% should be paid at least 24 hours before the start of the trip or as soon as possible. Prompt payment ensures a seamless experience for your upcoming journey.
Hotel Check-in and Checkout Timings: Our partner hotels have designated check-in time at 1 PM and checkout time at 11 AM. We kindly request your cooperation in adhering to these timings. In case of late checkout or early check-in, additional charges may apply, as determined by the hotel’s daily tariff.
Car Timings: The car service will be available for up to 10 hours per day. If your trip begins at 8 AM, the car will be at your disposal until 6 PM. We kindly request that you adhere to the specified timings to avoid any inconvenience. Extension of car service beyond the allocated hours may result in additional charges.
Responsibility for Personal Belongings: Please ensure the safety of your personal belongings throughout your trip. Although we prioritize your comfort and security, we cannot assume responsibility for any loss or damage to your belongings. We recommend exercising caution and vigilance, whether inside the hotel, car, or during visits to various destinations.
Cancellation and Refund Policy: In the event of cancellation, please notify us as soon as possible. Cancellation policies may vary depending on the specific tour package and service providers involved. We will strive to assist you with any applicable refunds, but please note that certain non-refundable expenses may have already been incurred on your behalf.
Travel Documentation: It is your responsibility to ensure that all travel documents, such as Aadhar cards (Indian nationals), passports/visas (non-india visitors), and identification cards, are valid and up to date for the duration of your trip. Any costs or issues arising from inadequate travel documentation will be solely your responsibility.
Changes or Modifications: We understand that unforeseen circumstances may require changes or modifications to your itinerary. Please contact our customer support as soon as possible, and we will do our best to accommodate your requests. However, please note that changes may be subject to availability and additional charges, if applicable.
Travel Insurance: We strongly recommend obtaining comprehensive travel insurance to protect yourself against unforeseen events, medical emergencies, trip cancellations, or other travel-related issues. We can provide guidance on reputable insurance providers if needed.
Force Majeure: In the event of unforeseen circumstances beyond our control, such as natural disasters, civil unrest, or government-imposed restrictions, we reserve the right to modify or cancel your trip. We will make every effort to provide suitable alternatives or refunds, but we cannot be held liable for any losses incurred as a result.
Liability Disclaimer: Please be advised that TourTripX.com does not offer insurance coverage for accidents, sickness, death, theft, or any other incidents. We strongly recommend visitors to arrange their own insurance in their home country. It is important to note that all personal belongings are solely the responsibility of the client. By participating in our program or Yatra, I acknowledge and willingly accept all associated risks. TourTripX.com cannot be held liable for any accidents, illnesses, or deaths that may occur during the Yatra. I hereby confirm the accuracy of all provided information. I willingly and knowingly agree to participate in the program/Yatra organized by TourTripX.com at my own risk, and I understand that neither I nor my dependents will be eligible for any compensation in the event of accidents, illnesses, injuries, mishaps, or death. I release the organization, its staff, and agents from any liability in connection with the aforementioned. Furthermore, I understand that my advance payment signifies my consent to this disclaimer.
Governing Law and Jurisdiction: These terms and conditions are governed by the laws of Lucknow, Uttar Pradesh, India. Any disputes or claims arising from or related to our services will be subject to the exclusive jurisdiction of the courts in Lucknow.