Your Trust, Our Priority: Data Protected.
Terms and Conditions
These
Terms and Conditions (\\\\T&Cs\\\\) govern your use of the services provided by
our clinic (\\\\the Clinic\\\\). By scheduling an appointment or using our services,
you agree to comply with and be bound by these T&Cs. Please read them
carefully.
1. Appointments & Consultations
1.1 Booking
Appointments
can be booked via phone, our website [website URL], or in person during clinic
hours.
1.2 Cancellations/Rescheduling
If
you need to cancel or reschedule your appointment, please notify us at least 4
hours in advance. Failure to do so may result in a cancellation fee or mark
against your future bookings.
1.3Late Arrivals
In
the event that you arrive more than 15 minutes late for your appointment, your
appointment may need to be rescheduled, or your consultation time may be
reduced.
1.4 No-Shows
Repeated
no-shows without prior notification may adversely affect your ability to book
future appointments with our Clinic.
2.Fees & Payments
2.1Consultation Fees
The consultation fee is set at 250 Rs.
2.2Payment Methods
We accept the following payment methods:
-Cash
-UPI (e.g., Google Pay, PhonePe)
-Major debit/credit cards
2.3Payment Due
All consultation and service fees are due at the time of service, unless otherwise
agreed upon for specific procedures.
2.4 Refunds Consultation
fees are generally non-refundable. Refunds for other services will be
considered on a case-by-case basis.
3.Patient Conduct & Clinic Environment
3.1Respectful Behavior
We expect all patients and visitors to treat our staff and fellow patients with
respect. Abusive or aggressive behavior will not be tolerated.
3.2 Clinic Property Patients are responsible for any damage caused to clinic property due to negligence.
3.3 Hygiene & Safety
Please adhere to all hygiene and safety instructions provided by clinic staff. For the
safety of all, children must be accompanied at all times.
4.Medical Records & Data Privacy
4.1Confidentiality Your medical records and personal information are treated with the strictest
confidentiality.
4.2 Data Protection
We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India
regarding the collection, storage, and processing of your personal and health
data.
4.3 Access to Records
You have the right to access your medical records as per legal provisions. Requests
must be submitted in writing and will be addressed in a timely manner.
5. Prescriptions & Medications
5.1Doctor's Discretion
The prescription of medicines is solely at the discretion of the consulting doctor
based on their clinical assessment.
5.2 No Prescription Without Consultation
We do not provide prescriptions without a proper consultation with our doctors.
5.3 Self-Medication
The Clinic is not responsible for any adverse effects due to self-medication or
failure to follow the doctor's advice.
6.Emergency Care
6.1Non-Emergency Facility
Our clinic is not an emergency care facility. For any medical emergencies, please
call 108 (Emergency Services in India) or visit the nearest hospital.
7.Limitations of Liability
The Clinic and its doctors will provide services with reasonable care and skill.
However, we are not liable for any unforeseen complications or outcomes
inherent to medical procedures.
8.Governing Law & Jurisdiction
These T&Cs are governed by the laws of India. Any disputes arising from or in
connection with these T&Cs shall be subject to the exclusive jurisdiction
of the courts located in Tumakuru, Karnataka.
By using our services, you acknowledge that you have read, understood, and agree
to these Terms and Conditions. If you have any questions or concerns, please do
not hesitate to contact our clinic.
These T&Cs are subject to change, and it is your responsibility to review them
periodically for updates or changes. Thank you for choosing our clinic for your
healthcare needs.