Privacy Policy – SNS Bakehouse

1. Introduction

SNS Bakehouse values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, social media, or offline services.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number, delivery address, and payment details.
• Order Information: Products ordered, delivery preferences, and special instructions.
• Online Information: Cookies, IP address, device information, and browsing behavior on our website.

3. How We Use Your Information

• To process and deliver your orders efficiently.
• To communicate order updates, promotions, and offers.
• To improve our services, website functionality, and user experience.
• To comply with legal obligations.

4. Sharing of Information

• We do not sell, trade, or rent your personal information to third parties.
• We may share information with trusted service providers for order fulfillment and payment processing.
• We may disclose information if required by law or to protect our legal rights.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Cookies and Tracking

Our website may use cookies to enhance user experience, remember preferences, and track website performance. You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

• You have the right to access, update, or delete your personal information.
• You can unsubscribe from promotional communications at any time.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

SNS Bakehouse may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: subhash.vs27@gmail.com

Terms and Conditions – SNS Bakehouse

1. Orders and Payment

• All orders are subject to acceptance and availability.
• Payment must be completed at the time of ordering through the available payment methods.
• Prices are subject to change without prior notice.

2. Delivery

• Delivery timelines are estimated and may vary due to unforeseen circumstances.
• SNS Bakehouse is not responsible for delays caused by third-party delivery services.
• Please ensure the delivery address provided is accurate.

3. Product Quality & Freshness

• We take utmost care in preparing all products. However, colors, shapes, and decorations may slightly vary from images shown on our website or social media.
• Our products are best consumed fresh. We are not responsible for any issues arising from improper storage or delayed consumption.

4. Cancellations & Refunds

• Orders can be canceled within 24 hours of placement.
• Customized orders (cakes, personalized items) cannot be canceled once baking has started.
• Refunds, if applicable, will be processed through the original mode of payment.

5. Allergies & Ingredients

• Products may contain allergens like nuts, dairy, eggs, and gluten. Please check ingredient details before ordering.
• SNS Bakehouse is not liable for any allergic reactions arising from undisclosed allergies.

6. Intellectual Property

• All content, images, and recipes on our website and social media are property of SNS Bakehouse and cannot be reproduced without permission.

7. Liability

• SNS Bakehouse is not responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.

8. Governing Law

• These terms and conditions are governed by the laws of Hyderabad. Any disputes will be subject to the jurisdiction of Hyderabad courts.