Hotel Haifa Varanasi welcomes you to its website and looks forward to a meaningful interaction with you.

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• Hotel HaifaVaranasi respects your right to privacy. Any personal information that you share with us, such as your name, date of birth, address, marital status, telephone number, credit card details, and similar information, will be treated with the utmost confidentiality.

• Hotel Haifa Varanasi assures you that your personal information will only be used or disclosed for the purpose of conducting the intended business with you, or if required to be disclosed under the due process of law.

• If your personal information is shared with our subsidiaries, business associates, or others, such sharing will be solely for the purpose of fulfilling our business interactions with you.

• We reserve the right to collect, analyse, and disseminate aggregate site usage patterns of all our visitors to enhance our services. This may include sharing information with our subsidiaries and business associates as part of standard business practices.

• In the course of our business, Hotel Haifa Varanasi may conduct online contests and surveys as permitted by law, and we reserve the right to use and disseminate the information collected from these activities to improve our services. This may also involve sharing information with our subsidiaries and business associates as part of our standard business practices.

• If you have any questions or concerns regarding your privacy, please do not hesitate to contact Hotel Haifa Varanasi at hotel_haifa@hotmail.com

• While we strive to ensure the privacy and security of your personal information, Hotel Haifa Varanasi shall not be responsible for any violations or misuse of your personal information by unauthorised individuals due to the inherent risks of the internet environment.

• Cookies: To personalise your experience on our website or to support our promotions, we may assign your computer browser a unique random number known as a cookie. “Cookies” enhance website performance by personalising your experience and making your visit more convenient. Your privacy and security are not compromised when you accept a cookie from our website. Hotel Haifal Varanasi does not use cookies to collect personal information, and cookies cannot read data from your computer’s hard disk or access cookie files from other websites.

• We reserve the right to revise this privacy policy from time to time at our discretion to make it more user-friendly.

In designing our website, we have taken steps to highlight this privacy policy so that you are aware of the terms under which you may choose to share your personal information with us. By deciding to share your personal information, Hotel Haifa Varanasi will assume that you have no objections to the terms of this privacy policy

Cancellation Policy

1. General Check-in / Check-out Policy is as per below:

• Check-in time is 1pm
• Check-out time is 11am
• Early check-in and Late check-out will be considered on Subject to availability.

The cancellation is free of charge 72hr prior to the date of arrival,

Between 72hr and 48hr prior to date of arrival, we charge 50% of the total booking as cancellation fee, 

Between 48hr to 24hr prior to date of arrival, we charge 70% of the total booking as cancellation fee,

And, 24hr prior to date of arrival, no refund is possible.

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1. Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e. debit card/ credit card/ net-banking) by which the booking was made by the Customer. The refund process may take 10-15 business days.
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3. Children up-to 7 Years of age can stay free. Additional charges may be applicable for children between 7 and 13 years. 14 years will be charged as per extra adult rate.
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5. In keeping with our heightened security procedures we request you to provide your photo-identity proof while checking-in. Indian Nationals can present any of the following which is mandatory: Passport, Driving License, Voter ID Card, Pan Card. Foreign Nationals are required to present their passport and valid visa.

NOTE:-

• Any last minute booking (booking made 36hr prior to arrival); will be treated as non-refundable in any circumstances.
• Any early departure would be liable to pay room night chargers for the entire duration of stay.
• Non-guaranteed reservation will be released 7days prior to arrival.

During the special occasions we have special cancellation policy:

1. Occasions Like:-
2. Dhrupad Meela
3. Dussehra
4. DevDeepawali
5. Christmas & New Year

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Free of charge up to 16 days prior to the date of arrival,

After which we charge 80% of the total booking as cancellation fee.

NOTE:-

Any last minute booking (booking made 5-6 days prior to arrival); will be treated as non-refundable in any circumstances.

For No-Show:-

1. If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotels and you will be charged the cost of the whole reservation.
2. If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please urgently contact us so that we can keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund will be issued.

Group booking (5 rooms and more):-

Guests booking more than 05 rooms are required to pay the total cost of the booking in advance.

If cancelled or modified up to 60 days before date of arrival, no fee will be charged.

If cancelled or modified between 60days to 30days, 60% of the reservation will be charged.

If cancelled or modified between 30 day to 15 days, 80% of the reservation will be charged.

If cancelled or modified after 15 days to arrival, no refund in any circumstances.

NOTE:-

Any last minute booking (booking made 15 days prior to arrival); will be treated as non-refundable in any circumstances.

Any early departure would be liable to pay room night chargers for the entire duration of stay.

Non-guaranteed reservation will be released 25-30 days prior to arrival.