Privacy Policy for Roll Again Café

At Roll Again Café, we are committed to protecting the privacy of our customers. This policy explains how we collect, use, store, and protect your personal information when you visit our café, use our services, or engage with us online or in person.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, phone number, email address (for reservations, inquiries, or event bookings).
• Payment Information: Limited transaction details if you pay through credit/debit cards or online platforms (processed securely through payment gateways).
• Usage Data: Information about your interaction with our website or social media (cookies, IP addresses, etc.).
• Feedback & Surveys: Responses to any voluntary surveys or feedback forms.

2. How We Use Your Information

We collect and use your information to:

• Process reservations, event bookings, or payments.
• Provide updates on new events, promotions, or offers.
• Improve our services through feedback and analytics.
• Ensure the security and safety of our premises.
• Comply with legal obligations or government requests.

3. Information Sharing

We do not sell or rent your personal information. However, we may share your data:

• With trusted service providers (e.g., payment gateways) for business operations.
• If required by law or in response to legal requests.
• With your consent, for marketing campaigns or partnerships.

4. Data Security

We take reasonable precautions to protect your data from unauthorized access, alteration, or loss. This includes encryption of sensitive information and secure payment channels. However, no system is entirely secure, and we encourage you to protect your information as well.

5. Your Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or deletion of your personal information.
• Opt-out of marketing communications at any time.

6. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website, and the updated policy will take effect from the date mentioned.

7. Contact Us

For questions or concerns about our privacy practices, please contact us at:

Email: Rollagaintheboardgamecafe@gmail.com

Phone: 9606991965/64

Terms & Conditions for Roll Again Café

These Terms & Conditions govern your use of services provided by Roll Again Café. By visiting our café or using our services, you agree to these terms. Please read them carefully.

1. General Use

• Customers are expected to behave respectfully towards staff and other patrons. Disruptive behavior may lead to removal from the premises.
• Outside food and beverages are not permitted unless authorized by management.
• We reserve the right to refuse service to anyone violating café policies.

2. Booking & Reservations

• Reservations for events or large groups should be made in advance and are subject to availability.
• Roll Again Café reserves the right to charge a cancellation fee for no-shows or late cancellations, as per our booking policy.
• Any changes to reservations must be communicated promptly.

3. Game Usage

• Games provided by the café must be handled with care. Customers are liable for any damage or loss caused by mishandling of game components.
• Some games may be limited to specific areas or reserved for certain events.
• Please return games to designated areas after use.

4. Food & Beverage Policy

• All food served is vegetarian. If you have any allergies or dietary restrictions, please inform our staff.
• We are not responsible for adverse reactions caused by undisclosed food allergies.
• Alcohol consumption is not permitted unless specified for private events.

5. Liability

• Roll Again Café is not responsible for personal belongings lost, stolen, or damaged on the premises.
• Customers participate in activities at their own risk. We are not liable for injuries or accidents resulting from games or activities.
• Parents/guardians are responsible for supervising minors at all times.

6. Payment & Refund Policy

• All payments must be settled before leaving the café. We accept cash, card, and online payment methods.
• Refunds will only be issued for incorrect charges or cancellations made in compliance with our booking policy.

7. Events and Promotions

• Discounts and promotional offers cannot be combined unless explicitly stated.
• Roll Again Café reserves the right to modify or cancel events, offers, or discounts at any time without notice.

8. Privacy

• We collect personal information as per our Privacy Policy to enhance your experience. Your use of our services constitutes acceptance of our data practices.

9. Amendments to Terms

• Roll Again Café reserves the right to modify these Terms & Conditions at any time. Any changes will be posted on our website or at the café.

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out to:

Email: rollagaintheboardgamecafe@gmail.com

Phone: 9606991965/64