Athletes Wellness Center - Privacy Policy

At Athletes Wellness Center, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services, both online and offline.

1. Information We Collect

We collect both personal and non-personal information to enhance your experience with us and to provide the best possible fitness services. This information may include, but is not limited to:

• Personal Identification Information: Name, age, gender, contact details (email, phone number), emergency contact information.
• Health Information: Medical history, fitness goals, current physical condition, allergies, injuries, and other health-related information necessary for personalizing your training and nutrition plan.
• Payment Information: Credit/debit card details or bank account information for billing and payment purposes.
• Activity Data: Data from your sessions, including performance metrics, attendance records, and progress tracking.

2. How We Use Your Information

We use your personal information to:

• Provide Fitness Services: To create customized fitness plans, nutrition advice, and personal training programs.
• Communication: To contact you regarding session reminders, appointment changes, progress reports, and other service-related communications.
• Billing & Payments: To process payments for services rendered and manage your account.
• Health & Safety: To ensure your safety by understanding your health conditions and making any necessary adjustments to your fitness program.
• Marketing: We may send you updates, promotions, and news related to our services. You can opt out of marketing communications at any time.

3. How We Protect Your Information

We implement a range of technical, physical, and administrative safeguards to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet is completely secure. We strive to protect your personal data.

4. Retention of Your Information

We retain your personal information only for as long as necessary to provide our services or as required by law. Once your data is no longer required for business or legal purposes, we will securely delete it.

Athletes Wellness Center - Terms & Conditions

Welcome to Athletes Wellness Center! We are committed to helping you achieve your fitness and wellness goals with dedication, expertise, and personalized care. By signing up for our training programs, you agree to the following terms and conditions:

1. Client Responsibilities

• Attendance: Consistent attendance is critical for achieving your fitness goals. You are expected to attend all scheduled sessions. If you miss more than 4 sessions in a month, we will not be responsible for your progress or any loss of training time.
• Session Rescheduling: If you need to reschedule a session, please inform us at least 24 hours in advance. We will make every effort to accommodate your request, but rescheduling is subject to availability

2.Missed Sessions & Accountability

• No Show / Late Cancellations: In case of a no-show or cancellation within less than 24 hours, the session will be counted as missed, and no refund or reschedule will be provided.
• More than 4 Missed Sessions: If you miss more than 4 sessions in a month, the missed sessions will not be compensated or refunded. It is your responsibility to manage your schedule to ensure consistent attendance.

3.Health & Safety

• Medical Conditions: It is important that you inform us of any medical conditions, injuries, or health concerns before starting your training program. All programs are designed with your safety in mind, and we may need to adjust your training plan accordingly.
• Physical Readiness: You are responsible for ensuring that you are physically fit to engage in our fitness programs. If you are unsure about your health status, we recommend consulting with a healthcare provider before beginning any fitness program.

4. Program Customization & Nutrition

• Tailored Fitness Plans: All fitness programs are customized based on your goals, current fitness level, and preferences. We commit to providing you with the most effective training approach.
• Nutrition Plans: Along with your training, a personalized nutrition plan will be provided as part of the program to support your fitness journey. This plan should be followed diligently for optimal results.

5. Fees & Payments

• Payment Terms: All payments for training sessions must be made in full before the start of the program. Payments are non-refundable.
• Non-Transferable: Your training program is personal to you and cannot be transferred to another individual.

6. Termination of Service

• Early Termination: Should you choose to cancel your training program before its completion, no refunds will be provided. We encourage commitment to your health and fitness journey.
• Non-Compliance: If you fail to adhere to these terms, we reserve the right to discontinue services without refund.

7. Liability Waiver

By signing up for training at Athletes Wellness Center, you acknowledge that while we take all necessary precautions to ensure your safety, you are engaging in physical activity at your own risk. We are not liable for any injuries or accidents that may occur during training sessions.